Privacy Policy
Last updated: September 10, 2024
1. Introduction
At Chatqik (a product by openorbit), we respect your privacy and are committed to protecting the personal data of our users and their prospective real estate clients. This Privacy Policy explains how we collect, use, and safeguard information when you use our web platform and WhatsApp AI automation services.
2. Information We Collect
We may collect information directly provided by you or automatically through platform interactions:
- Account & Contact Info: Name, email address, phone number, agency name, and lead volume submitted via our forms or questionnaire.
- Chat & Lead Data: Inquiry messages, property preferences, budget information, and scheduling requests processed by our AI agent.
- Usage & Analytics: IP addresses, browser types, interaction metadata, and analytical events processed securely.
3. How We Use Your Information
We use the collected information for the following purposes:
- To deliver automated lead qualification, property responses, and showing bookings on behalf of real estate agencies.
- To communicate with you regarding demo requests, platform updates, and client support.
- To improve and optimize our AI models, website responsiveness, and user experience.
4. Data Sharing & Security
We do not sell your personal information or lead databases to third parties. Data is shared only with trusted infrastructure providers (e.g. database hosting, messaging APIs) necessary to deliver our services under strict confidentiality agreements.
5. Your Data Protection Rights
Depending on your location, you may have rights to access, modify, or delete your personal data stored in our systems. To request data deletion or inquire about your information, please contact us at support@openorbit.tech.
6. Contact Us
If you have questions regarding this Privacy Policy, please reach out to us:
Email: support@openorbit.tech | Website: https://openorbit.tech